This is the pain which my wife Wendy has had to endure due to a filling that she obtained at Samuels Dental Arts in Gettysburg, Pa.. She started experiencing pain right after the meeting, and went back to Dr. Berger At Samuels Dental Arts many times, but was advised that"It needs to repay", or"The pain will go away as soon as the tooth above it receives pulled". But it didn't.
When Wendy told Dr. Berger that the meeting was causing her pain, She was snippily told,"I stand by my job, there is not anything wrong with the filling". Dr. Berger wouldn't even take a follow up x-ray to verify her work.
The pain eventually advanced to constant and excruciating and we moved to another dentist.
Last night Wendy experienced a root canal to remove the filling and fix the damage.
We contacted Samuels Dental Arts and asked them to reimburse us for the money we spent fixing their error. They flat out refused.
I've never aired my grievances Samuels Dental Arts on Facebook earlier, but watching my spouse have to bear the pain she went though because a dentist would not require a simple x-ray to verify her job warrants my anger.
What type of dentist would rather find a patient undergo excruciating pain, than admit they may have made a mistake and correct it?
I posted this movie to the Samuels Dental Arts Facebook webpage, so the can see Wendy's pain.
Wendy has been trying for the past week to receive her records sent to her to contribute to her new dentist. She calls every day to find out if they've been delivered only to be told from the Office Manager, Paula, she needs to talk with Dr. Samuels relating to it.
Wendy was told several times by Paula, that"by law, they have 2 weeks to ship them out".
So once you've got a patient who has been in pain for 2 months, and is currenty at excrutiaing pain and is attempting to find some relief from it, your office is simply likely to do the minimum quantity for her that's required by law? Incredible!